Billing

Cash and Promo

Cash is your paid balance. Promo is promotional credit and may have eligibility, usage and expiry conditions. Promo cannot be withdrawn or transferred.

Payment & Promotion Terms →

How charges are applied

Eligible Promo may be used before Cash. Your Billing page records top-ups, credits and service charges so you can review how the balance changed.

Compute charges

Compute is priced at the published hourly rate and prorated by actual billable seconds; plan pages show a 730-hour monthly reference. Successful deletion stops billing at that time, while powering off alone does not.

Traffic Pool

Inbound traffic is free. Outbound transfer is measured in a monthly regional Traffic Pool shared by Instances in that Region.

Need help?

If a payment or charge needs review, include the account email, time and amount when contacting support. Never send card details or credentials.

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